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Background check

Lately, I can't send quotes because ask me for updating my background check. Which I already did, and when I go to doing it again, tells me that I already submitted. So, I'm not understand.
Thank you!
Occupations (1)
74 responses
Moderator Jordan
Moderator

Re: Background check

Hey there, it generally takes around 7 - 14 business days for Checkr to run your background check and then for us to receive those results to look over. I have some more insight, but I don't want to share account info publicly, so look out for a private message with more info. Typing it up right after this.

LSCTeach
Level 4

Re: Background check

Can you post to everyone your insights into the background check taking so long?

 

It's been 10 days since I got my results back form Checkr, that I was clear. I would like it posted in my Thumbtack profile. Is there a way to expedite this?

Thanks.

0 Kudos
Moderator Kameron
Moderator

Re: Background check

Hello @LSCTeach, your results were still in processing here on our end. I'm happy to let you know that I was able to just verify your results and have the badge added to your profile.

0 Kudos

Re: Background check

I did my background check weeks ago and it still doesnt show up. Is there a reason its taking so long? I was told it was completed but thumbtack still doesnt show it.
0 Kudos
Moderator Meckell
Moderator

Re: Background check

@Thepixiedusters I'll take a look into your account and will send you a private message with more info on what's going on. Keep an eye out for that Smiley Happy 

0 Kudos
LisMata
Level 2

Re: Background check

Hi, I did my background and got approved, but after many days my app still not working. could you please help me?

0 Kudos
Moderator Meckell
Moderator

Re: Background check

Of course @LisMata! Send me a private message with more info on what's going on.

0 Kudos

Re: Background check

I am experiencing the same problem. I submitted my update 90 days ago and I still can't send a quote.

0 Kudos
Moderator Meckell
Moderator

Re: Background check

Hi @mykaelleigh90 I'm sorry for the delay. I'm looking into your account right now and will send you a private message with more info. Thanks for your patience! 

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