I am experiencing the same problem. I submitted my update 90 days ago and I still can't send a quote.
Hi @mykaelleigh90 I'm sorry for the delay. I'm looking into your account right now and will send you a private message with more info. Thanks for your patience!
@Juciyggmakeup I did some digging, reached out to our team who runs background checks, and you're now good to go! Let me know if you run into any problems logging in and I can send you a reset email password.
@Clint_Alexander I'm going to look into this and see what's going on. I'll send you a direct message here soon with any info I find.
@Gabbygirl Go ahead and send me a DM with your account email address. I'll look into your account and get you answers as soon as i can.