Filter by message states (for user id: -1, login: Anonymous):
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topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
BoothSisters
Level 4

Re: Background check - submitted, completed, but not showing up in Thumbtack

Hey All - I am having the same issue. I have submitted my background check multiple times and have been cleared multiple times. Please help.
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Moderator Meckell
Moderator

Re: Background check - submitted, completed, but not showing up in Thumbtack

Thanks for reaching out @BoothSisters. I'm looking into your account right now and will send you a private message here shortly with more info. Keep an eye out for that! 

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mikeholp
Level 5

Re: Background check - submitted, completed, but not showing up in Thumbtack

I haven't heard anything back about the background check. This is the missing piece to make my profile 100% verified!

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Highlighted
Moderator Meckell
Moderator

Re: Background check - submitted, completed, but not showing up in Thumbtack

@mikeholp I'm happy to look into this for you! When did you take the background check? 

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Lucenaparker
Level 4

Re: Background check - submitted, completed, but not showing up in Thumbtack

Hello, I also have the same problem. Checkr sent me email and cofirmation that it's all " clear " I took my background 3 times already and still not updated. I would like to know if I have to wait for 14 days since it's already cleared seems like waiting forever. Is there other way so that I can send quote to clients now. I would really appreciate your help. Thank you

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Moderator Meckell
Moderator

Re: Background check - submitted, completed, but not showing up in Thumbtack

@Lucenaparker this has all been taken care of. Thank you for your patience! 

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Lucenaparker
Level 4

Re: Background check - submitted, completed, but not showing up in Thumbtack

Hello Meckell,

Thank you very much, I really do appreciate your help and quick response.

Lucena

Moderator Meckell
Moderator

Re: Background check - submitted, completed, but not showing up in Thumbtack

@Lucenaparker always happy to help!

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Tino
Level 4

Re: Background check - submitted, completed, but not showing up in Thumbtack

Hello, I am having the same problem with the Background check.  It says my background check is complete and all cleared on the Checkr site, however on Thumbtack it is showing that I still need to take my background check, I was hoping to get some assisstance with this as well so I can start sending quotes to potential clients.

Thank you.

Moderator Meckell
Moderator

Re: Background check - submitted, completed, but not showing up in Thumbtack

Thanks for your patience with this @Tino. This has been taken care of and you'll now be able to send quotes to potential customers!