I completed a background check on 6/14/19. You mean to tell me I have to complete yet ANOTHER background check via Checkr in order for the background check badge to appear on my profile? Nothing has changed with my background in 2 plus months. Seems kind of silly & redundant to me.
Yes @Meckell that's what I'm referring to. Why does it have to be my legal first name on my business profile? Can my name be listed Henry 'Hank' followed by my last name on my business profile?
@Hankster In the past, pros could choose any profile name they wanted and could change it at any time. It made it hard for us to verify who the account owner was and who went through our background check and screening processes. So now, we require pros to use their legal name in their account.
You are able to update your business name at any time though, and that's what customers see. Customers see your business name in search results, when they view your profile, and when you send them messages.