I'm wondering if anyone else is having the same problem as I have. I've noticed that my business has essentially dried up. The promoting system seems to eliminate the potential customers that I had in the past. Frankly, I think the system sucks. I'm not sure why thumbtack has gone in this direction, and no one has cared to explain it to me. I've been a Thumbtack Pro for a few years without difficulty, but this year I would be surprised if I make it. I'm thinking that I should look for other opportunities.
I truly have appreciated thumbtack in the past, and have enjoyed very good business through them, but, given the current atmosphere, I'm wondering if they know who's on first.
Maybe.. but I am not sure that there isn't a technology issue going on, perhaps somewhere with their outsourced systems at Google and Amazon. The system is so radio silent these days that it seems like something has ground it to a halt.
In my case, the promote lead activity is almost nill, and when one does come through, the ghost rate is 100%.
WoW, really? They're sending me Tons of Lead.....of Course they are Two and Three Satates Away......But Lots of Leads.....Maybe they can "Run it by the Team" and see what's going on. Their new Refund Feature doesn't work too well either. Talk about circling the drain !
I, too, get a ton of leads......But, because I don't use promote, they are ALL useless. I don't understand why TT won't send me correct leads, like I have specified in my preferences. I have not been hired in over a year from TT. Thank goodness for facebook ads!
@MRCould it just be lack of interest by all involved : customers, pros and company alike?
We feel TT made some very bad decisions when they left the original platform of offering leads for Pros to bid on to the new model of trying to control how the Pros WILL do business. It lost it's value for us.
I feel the same way. I have been a pro for almost 3 years now and have stayed busy through TT, but within the last 4-5 months, since they have completely changed things around, i am not getting the leads that once came through and i am getting charged outrageous prices to send a message to clients that half the time do not even respond back, but yet i just paid $75 for it. By the time they send me leads, the client had already contacted a pro, if not several.