Hello @KimKosteck You are not the only one out there who has encountered this. Believe me! I use the three strike method. Initial contact. Second contact day 7. Final contact day 10. If no response archive the request and move on. I'm sure others out there have their method of following up. We've all received ghost leads like that unfortunately. The other unfortunate part is the job poster is not required by Thumbtack to provide their e-mail address and/or phone number. Even after paying for the lead! All we get is their name. Not a fair trade off in my opinion! I've suggested that the job poster be required to provide their e-mail address & phone number for years now! Yes that's plural. Best wishes to you & hopefully you'll get some of the job posters to respond back to you.