Glad to hear you're liking the new system! I'd be happy to shed some light on what goes into ranking.
We want customers to find the pros they need and we want pros to get hired. We use a few key factors to determine what type of customer experience you’ll deliver. The best ways for you to boost your rank are to:
There are a lot of factors that go into your rank, so don’t worry about every single response or review too much. We know that no one is perfect, so just focus on putting your best foot forward and keep up the top-notch work!
Also tagging these pros who asked similar questions about how to improve your rank in the new search results system. Check out my answer posted above or at this link. We appreciate your participation in the Q&A and keep asking great questions!
@CompleteWeb @karategirl @Michaudfit @tfitzpatrick914 @SheriS @Champ @ronl1946 @lauren @Kay @Javier1 @RQC @PianoMike @ShopWithValerie @arlenekaysen @Gold_Standard @gblackmore @Camezo @tshon @Happyhome @Euler-1 @wittekind9 @ecoview @kmcnamee @tiacn @Jenjackson09 @Jena @geearney @alexspada @Mary85006 @REALTOREric @DavidH
I have been with Thumbtack since 2012 when I started my business and I think sending a bid cost me $3. At that time, the customer service, the platform set up, the cost, all of it made sense and was easy to manage. I also honestly back then, got 50-70% of my business from Thumbtack. Now with the platform changing every month, if we as users are confused, how is a customer? You have to stop the changes, the tweeks aren't making more customers and surely aren't getting me more clients, just according to you more views. I haven't gotten more then 3 clients from you in over a year. Google add words is now cheaper and a better option for my adverstising dollar.
While I'm happy to get more search results, I'm worried about getting leads from folks who are not serious about their inquiries. Some have questions that could be answered in my profile and are not ready to hire. Is there any advice on how to avoid paying for leads like this?