The ranking should be eliminated. The "promote yourself" should be eliminated.
If a customer is looking for a professional, there should be choices for them to pick from. Think of the checklist used when someone is shopping and needs to pare down their choices. (For example: Photographer, within 10 miles of zipcode, within $1000 budget,etc. Then the matches could be listed ranked by 5 stars down, or something like that.
Every professional on TT is here to PROMOTE themselves, otherwise they wouldn't be a need for them to be on TT. It's not "promoting" when all I am doing is willing/able to pay for leads; leads do not equal actual clients.
Honestly, I could care less about my "ranking". I liked the way Thumbtack operated when I first signed on - about a year and a half ago. Glad to see you are not charging me as much for quotes, but STOP CHANGING THINGS! It was working FOR ME before. Now, I don't like it - at all. I will NOT be taking as many jobs from you in the future.
Explain me why I should pay 50 dollars for the totally unqualified leads you provide. From people who ask 10 pro for a quote just for fun. Every answer bring you 50 doll. No one get hired. The question is always: How much do you charge?
You guys are so unserious...