@BKB when it comes to ranking in search results, one of the main components in where you rank is your overall review count and score. On Thumbtack, customers can leave a review for a pro as soon as a conversation has been started so that they can share any experience that they've had with the pro and not only when work has been done. For more information about how ranking and reviews work, I'd recommend visiting our ranking Q&A thread.
@MasterpieceAV I first want to say congratulations on achieving Top Pro so frequently and thank you for taking such great care of your customers. You certainly do have an amazing profile, as well your response rate and time are both in great standing. These would be why your showing up so high in the search results to begin with. However, if there are pros above you on the list that you feel you have a leg up on, the only thing your missing is promoting. This is a bit hard for me to verify because as you've mentioned your account has a current payment issue, which is preventing you from showing up in the search results at all until it’s been resolved.
Hi, I'm promoting. I've been hired 219 times on Thumbtack and have 56 reviews but I just did a search for singing lessons in my area, and I'm not in the top 30 results. What do I need to do? And perhaps a bigger issue is that folks are asking for my availability, and when I respond, most of the time I don't get an answer but I'm still paying.
I have seen your 20% discount but I've been afraid to do that for the following reason I am specifically a animal chiropractor you do not have that classification in your listing so I and you have deleted pet care and most everything that involves animals so I have I have lifted myself under physical therapy acupuncture and related categories but I don't want to be promoting to humans just animals I would not want to be paying for listings or promotions to humans can I have an animal classification or animal Animal Health Care