We’re still working on improvements to our system to make sure that promoting your business can work for all categories. We have a whole team here at Thumbtack devoted to making sure customers are providing the right information in each category, and that you’re paying a fair price to get in front of the customers you want.
Here are some of the category-specific points I’m passing along to our category experts that I’ve heard from you and other pros:
If you’re reading this and you’re an events pro, check out this thread to share your feedback on your experience with promoting your business and share tips for success with other pros like you.
I tried promoting my business. I was contacted by about 5 people (and I paid $100). Not one of them responded to me, even when the question was "When are you available" and I responded "I'm available now." In my opinion, I've wasted $100. I don't like your new system.
I have had the same experience. Sadly with the changes implemented last year by Thumbtack, my business has suffered terribly.
I am feeling the same way. Also, the momentum has stopped as I no longer see what job opportunities are even coming up. I am not happy with the new system.
It seems like we keep complaining about the same things, but the changes Thumbtack makes only gets them more money from us without any jobs. If I see a job where the customer has already contacted multiple pros, I don't even bother. I already feel bad that several of us have been charged and only one of us will get the job. Most of the pros seem to agree that they would pay a little more for ACTUALLY getting hired. Nobody is happy with paying when the customer won't even write you back. They contacted you with a quick-response and then NEVER respond to your quick answer back to them. RIDICULOUS that we get charged for that!!!!!