Hey pros! I’m Chris, the product manager responsible for some of the updates you’ve been hearing about lately.
As you’ve been hearing recently, you’re about to start showing up instantly in Thumbtack search results. This is different than what you’re used to, since we’re no longer requiring that customers submit a request form in order to receive pro quotes. We made this change because in the old quote system, 80% of customers never saw any pros, which means you were losing business. Check our help center for more information on how Thumbtack works.
In this new world, your profile will appear before more customers than ever before -- 3 times as many. And it won’t cost you anything unless a customer reaches out to you when they think you’re a good fit for their job. Once they’ve contacted you, it’s up to you to seal the deal by responding quickly and answering their questions. Take a look at our Help Center for more information on search results, and check out this video:
We’re always trying to be better, so we’re going to keep making improvements. To do that, we want your feedback! What questions do you have about the changes we’re making? What would you like to see included in future updates? Stay tuned for a future Q&A about how you rank in search results.
Post your ideas below by Tuesday, November 13th, and you’ll get a response from me next week. Looking forward to hearing your ideas!
I would like to know that as well. I am a part-time professional magician that uses Thumbtack in getting most of my business. I also like being able to view a customer's request and determine for myself if I want to reply or not. I also don't share specifi pricing becuase I travel to my clients and my prices reflect travel times as well as specific needs for the type of magic show they want. So I am very curious to know how my listing will show for a customer when I don't have any pricing.
I think it's great that Thumbtack is continuing to improve how Pros get business. I still like the process of me reviewing a potential client. The descriptions they provide give me a good idea as to whether they will be a good fit for my business. I offer various services and one price does not fit all.