HI Carson... Thanks for the opportunity to post a few ideas. As a 35 + yr Pro Photogrpaher, it would be most helpful to have the option/ability to match images from a shoot, with the review that the client left after a successful project. Perhaps a link to a Gallery or to a Video clip if it was a motion project ( I would prefer a stand alone clip, not just a link to YouTube or Vimeo). My site, www.timothyshonnard.com is a good example. Also, as you mentioned, increasing the options on how we present our imagery in our Profile would help as well. This could cross over into many categories, depending on how each individual likes to market themselves.
TT is a great platform, and has been a strong success for me over the last 4 years. I look forward to the future.
I'll second what Timothy suggested, and go one step further. I'd like to *disable* the ability of a customer to leave their own images in the review. By the time the customer has a) picked the wrong image to showcase, b) transferred it around their devices a bunch of times or screen-grabbed it from their facebook page, c) OMG possibly applied some modifications or filter to it, and d) TT has sized it down, it can look like oatmeal.
I'm a photographer, so images are key to me. But if i were a contractor, or cleaner, or groomer, I'd still want to control all the imagery related to my brand.
BTW, I saw the prototype of new profile ideas at SelfMade, and I can say thumbs up to everything that was in there.....
Thanks so much for your post, @tshon! And thanks for sharing your website; you do some incredible work!
Customers want to see what you can do, and you want to show them. That’s why we’re working on ways to help you share photos of your work seamlessly, while making sure they look their best on your profile.
Here are some of the ways we are working to improve media on Thumbtack:
We'll post updates here in the Community as we have them. And in the meantime, keep the ideas coming!
Adding other pros who raised similar suggestions and ideas: @BillPersons, @JustBobF, @VACGroupInc, @Laholt3, @asweetlifetx, @Onthegofitness, @Buildbodylab, @kitcollins, @TylerVarnell, @Twelve12, @RachelHeimerman, @Graceee, @dfranklin, @ThumbtackCelia, @shemesh511, @rez90, @luxemonroe, @Jessi801, @Tommy60, @tcbischof, @Jolli, @QZPixels, @Lgidopefilms, @DannyPhung, @mwacht, @HKrieger, @garymp62
@BeckyWright @bscott220 have you given any thought to creating separate accounts for each service you offer? Take a look here: https://help.thumbtack.com/article/creating-separate-accounts-for-my-business and see if this is something that would make sense for you.
I think that there sould be a separate photo gallery for each different service a business offers. Whether this happens automatically, depending on which service a customer requests... or a viewer gets a to choose between several galleries for different services. People feel more comfortable when the Pro they are viewing specializes in the skill they are seeking.
I sincerely agree JodPhoto. I have a side business I'm trying to grow that covers several items. With the previous Templates, I was able to craft an introduction to potential customers for the exact service they were asking for. Now that we are forced to use our profiles in lieu of our templates, it's not as easy to separate services. I've dropped off of TT for the past month or so because of the changes.