I love the idea about a more stylish way to have photos! I twould be great to have video previews on the mobile, and the link to social media. It means a lot to be able to display what style we bring with the services we offer, specifically in the mobile app!
Here are a couple of suggestions for consideration:
1 . You have a button for professional licenses; however, I don't see a place to select my credentials. For instance, I have a Ph.D. which in my work is my professional credential.
2. An area to provide links to our professional materials. For instance, I write a lot of blog articles for my area of expertise. If I was allowed to provide a link to a hot topic/blog article I wrote it would help build my credibility with the prospective client.
Thanks for seeking out feedback! I appreciate it!
I would like the option for clients to have a time limit when responding to a bid. This way we as professionals won't be in the dark guessing and wondering if they will hire one of us or not. If they don't respond in a certain, we get to set the time limit and have that request deleted versus having it archived. Time and money being spent on bidding is what is potentially hurting Thumbtack now. I would like my profile to have a voice greeting/introductory link portion of ourselves, in addition to our bio, so clients will know who we are before meeting us in person. Or even an option for us to edit our responses. I hate when i'm responding by smart phone and i can't correct a mistake and have to retype what i meant in the next line.
I would like to see a link to our yelp reviews, rather than try to "get reviews" and bother my clients, or see redundancies. As part of my messaging to clients i do put in a request for them to review those, but i think it would be handier to directly have it there. At the same time of course it might be risky as you never know what shows up there, as there are always pros and cons. Wondering what your view of that is of course...
Thanks so much for your post, @Bobby333! So great to hear you've had success on Thumbtack, and that you're having great customers coming back! That says a lot about the awesome customer experience you provide.
Thanks again for weighing in!
I would REALLY, REALLY , like to be able to post audio files directly on my profile, NOT you tube files, AUDIO. That way potential customers can imediately get a sample of my songs. I am a singer, and people want to hear how I sound. When the do hear me they are MUCH more likely to book a show. I think this would help any of the music acts that use yur service.