Hey! I’m Carson, and I’m the Product Manager responsible for profiles.
At Thumbtack, we’re always working to help you get hired more. Using your Thumbtack profile to showcase your business and the quality service you provide is one of the best tools you have in your toolbelt.
You told us it’s important to highlight what sets your business apart, and we heard you! Here’s a glimpse at some of the upcoming features you can expect to see on your profile:
We’re working hard to get there. But we want to hear from you.
What features would you like to see in your profile? And what questions do you have about the features above?
Share your thoughts and ideas below. I’m excited to hear them!
Solved! Go to Solution.
Thanks, @MikaTanaka! Using drag and drop to organize your media is a great idea. Your time is valuable, and I understand why you’d want to spend more of it impressing customers with your profile than arranging photos on it. Be on the lookout for updates here and keep sharing your ideas!
Thanks for this, @Richardson!
We understand that showing customers your availability by day is very important. It is something we are working on and plan to launch in the next six months. Keep your eyes peeled for that.
Additionally, there’s a lot of work to be done around integrating your calendar with other platforms and enabling appointment bookings through Thumbtack. All of this is on our radar, and we’ll continue to share updates here in the Community as they become available.
Thanks so much for your feedback! Please keep it coming!
Other pros who talked about availability and calendar: @JimInDallas, @Mjr, @TSMB, @jdrista, @LEP, @jonturino, @aaphotopgh, @tomdans, @Mast234, @Return2lifeMMT, @clutterqueen, @BisousBooth, @eshtak12, @GrayHouseDogs, @BarryKerr, @djNyceMan, @BodyworkerMel, @JLDesigns, @The-Write-Mann, @monkifoto, @shaorn, @MichelleK, @LexiAssist, @Lgidopefilms, @pebowman, @patty5357
Thank you, @Brittany! Your Thumbtack profile is the online storefront for your business and it should display it in the best way possible. We’re always looking for ways to accomplish that. We understand that sometimes, adding examples of your work means something different than sharing photos — whether it’s sharing PDFs, brochures, documents, menus, audio files, or playlists. Keep your eyes peeled for future updates as we roll this out for different categories, and keep sharing your ideas. We’re always listening, and this Community is the best place to keep the conversation going.
@asweetlifetx, @LesliePalme, @PatWard, @clamon1, @HansenJC, @maryleeanddean, @The-Write-Mann, @JeannineV2P, @dcrooner, @Annmarkk, @asilva1964, @sofibela, @Jolli, @tvk5195 - adding you all here since you all had similar suggestions!
Thanks for your post, @LisaWatsonVoice!
We’re always working to find the best ways for your profile to support videos of your work. We want to make sure we get it right — so look out for changes to improve video support on Thumbtack soon.
Additionally, we’re exploring ways to use video introductions in a number of categories on Thumbtack. We want to make sure we provide the tools for pros to build high quality videos that help them get hired, so we’re testing in pilots before we launch anything. Stay tuned; we'll have more updates on this soon!
Other pros who asked about video: @Godwin, @djNyceMan, @shemesh511, @JennDemby, @DavideSpeaks, @endentured, @Wah-Heed, @Allpurpose, @SelbyFilms, @cheshiredave, @CAID, @Carpet18, @DOC, @vaughn, @Drewdus42
Thank you for this idea, @Realtor_Ed!
We know that reviews go a long way in showing customers what it’s like to work with you.
We're excited to announce that all pros can now import up to 10 reviews from Facebook to your Thumbtack profile! To learn more about importing Facebook reviews, read our article Get reviews in the Help Center.
Soon, you’ll be able to import Google reviews to your Thumbtack profile as well. This will help you get a good start on Thumbtack and build a strong profile that stands on its own. We’ll let you know when this is available, too.
More work is being done on this front, so please stay tuned. We’ll share updates here in the Community.
Thanks for your post, @AndyN!
We’re currently working on better ways to sort reviews so when customers read your reviews, they see the ones that relate to their project first. This will help them get a sense of the experience you provide both in general and as it relates to the project they’re looking to hire for.
Stay tuned for more on this soon. And thanks again!
@cpr4everybody43, thanks for this post!
Your credentials say a lot about your business and help customers decide who to hire. Soon, you’ll be able to display the degrees, certifications, and other awards you’ve worked hard to earn, in addition to your license and background check information. Maybe one day we’ll add insurance here, too. Overall, we want customers to get a full sense of your background and what you can do.
We’re also testing new ways to verify businesses on Thumbtack. Our goal is to increase customers’ confidence in the pros they meet while also giving you more ways to stand out. So please stay tuned! We'll keep sharing updates here in the Community.
Adding other pros who also posted about credentials: @eerlikh, @JohnBurbridge, @ringo6355, @Kixnbux, @TSMB, @asweetlifetx, @twintroubleinc, @anniepink1, @thedcsystem, @stephanie, @Colemanmindy, @Nwskyview, @JeannineV2P, @Heatheranne, @paklucas, @Donna2445, @Beepropetservic, @Suomalainen, @LexiAssist, @Stagedc, @heartsinbalance, @patty5357, @JoshEnden, @Drone_On_Demand, @rgaerosolutions - thank you all!!
Hey @CDunbar that was an intense glitch. Did it happen again? If so, send me a Private Message with your account email address and I can get those deleted for you. Great suggestion by the way!
1) So if Thumbtack can take photos off for one person...why not let the rest of us know how to do it? Post the solution in "FAQs for Professionals"
2) Why does TT allow potential clients so much time to choose someone? There are times when I've bid on more than one project, then ...waited....and waited...only to have more than one contact me. Why not create a "YES, NO, I'm consdering XXXXXXX Doe" as part of their due diligence so we will know more quickly and not over bid on the projects available?
Hi there @bobd2359. As of right now, there isn't an option for pros to remove all photos at once. If you're experiencing the same glitch where 1000 photos were uploaded, we'll get them removed for you. Just send me a PM with your email address.
It's easy to unsubscribe from the emails. Just click the three vertical dots in the top right corner of the thread, and click "Unsubscribe"
In the future, when you post to the Community, you can uncheck the box that says "Email me when someone replies," and you should be good to go.
Hope that helps!
@yourethebride, there are two sets of dots. The one closer to the top of the page is where you want to look. But don't worry, I've gone ahead and unsubscribed you regardless!
And remember, next time, all you have to do is uncheck the box that says "Email me when someone replies," and you'll be all set!