Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Csgtherapy
Level 4

Re: Let's talk about your profile

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As a mental health professional, I have engaged and paid for quite a bit of training to assist couples with relationship concerns. Because I have specialized training and insurance companies do not recognize mental health professionals as specialists, I have chosen not to accept insurance. Many potential clients still ask which insurances I accept. It costs me money to tell them none. TT has been great about refunding me, but I would like to have a check box included for acceptance of insurance and then an option to post the ones accepted. That would eliminate the extra time involved in replying to clients I know I cannot win and then having to spend more time trying to get a credit and then verify that I received the credit. Thanks for asking this important question!
JollyRoger
Level 4

Re: Let's talk about your profile

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I am not altogether convinced that people pay a lot of attention to my profile. Nonetheless, I think I like what Thumbtack is trying yo do to improve the profile and making it more accessible. I REALLY wish Thumbtack would make a minimal description of a prospect's complaint mandatory. Submitting a request for a printer repair with no other information or context seems ridiculous to me. Often the information is shown on the printer. Manufacturer, model and symptom would help a lot. If Thumbtack won't make it mandatory, at least prompt them for that information. I should not have to pay to find out that this is something I don't want to work on.

RF 

djNyceMan
Level 4

Re: Let's talk about your profile

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I would like my profile to block the quotes that conflict with jobs for which I'm already hired. So I can stop paying for "Are you available on my date?"
I also would like to have the option to add video on my profile, or at least YouTube videos.
Moderator Kameron
Moderator

Re: Let's talk about your profile

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@djNyceMan I'm excited to let you know that these are two things that you can do with your account.

To block jobs from coming in that are outside of your availability be sure to fill out your pro calendar. 
Here are some steps that show how to do this: https://help.thumbtack.com/article/pro-calendar.

You can add normal videos to your profile using your phone or desktop. As for Youtube videos, you'll be able to do that as long as you're using a desktop. I've attached the steps to adding media to your profile here: https://help.thumbtack.com/article/editing-my-photos-videos-and-audio

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richpillard
Level 1

Re: Let's talk about your profile

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Please call me 320-424-2612 I like to talk in person thank you
0 Kudos

Re: Let's talk about your profile

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I think it would be so cool to have a profile on the person, so the prospective client could get to know us a little more. I also think a gallery that is broken up for each skill set. So if you have more than one, you could show examples from each.  Such as one for Logos, one for Websites, and one for Social media. 

HansenJC
Level 10

Re: Let's talk about your profile

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I am a home inspector.

And my product (service) does not present well in photographs because I do not make the things I inspect. My product is a report that may be 30 to 50 pages long with photos that ALWAYS have an explaination or recomendation. In my industry, a photo of a broken or defective (anything) means very little without a detailed caption. Do clients really want to see a photograph of a broken door?

Also, if the bid (proposal) does not allow us to attach a sample report, then the profile should show the equivelant of my sample report including the description of the defect, and my recommendation to my client.

There is no such thing as a "before and after photo" of my work.

John C Hansen, LEED AP
Hansen Home Inspections
shemesh511
Level 5

Re: Let's talk about your profile

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I don't think that the profiles really allow WOW!  I would like, as on a web site, some movement of pictures for example.

I agree that posting YouTube segments for service providers such as teachers or caterers would be useful.

I also find myself waiting for resposes and paying for that priviledge with NO return.  I thought that now dollars were collected on on bids accepted.

Re: Let's talk about your profile

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I really like the idea of the link to the profile, It would also be nice to have a "upon consulation option" or a price range option. so many clients are asking for services they know nothing about. A "Fixed Price" sets you up for false advertising if he clients is asking for a service that can't be priced without a consultaion. OR they are unsure of exactly what service they want. so a price range would be better in that instance.

Also once they see the quote it would be nice to have a way of contacting them, an email or phone #


 

PastorHoward
Level 6

Re: Let's talk about your profile

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I always include this statement in followup communications: "I encourage you to read the entire profile and all the reviews of any officiant that you consider."