Thanks for your post, @maryleeanddean!
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I'm more than a little baffled that Thumbtack is looking at changing something else when the last update made the system utterly uselesss. Changing my profile isn't going to fix what's broken. It's not going to land me more clients. While a few of my clients have looked at my profile, the majority have not, so I'm not sure it's worth putting in a lot of effort to beef this up.
Changes that would be nice to see, if Thumbtack ever becomes a useful tool for me again:
I'd love to see a dynamic profile where perhaps the first thing they see is a quick video we can upload about who we are, instead of having to only read about us.
I would like to see "commerical drone pilot" under the section "Professsional Licenses". All commerical drone pilots are required to be licensed through the FAA. This would allow customers to see you a legit commerical operatior and not just a hobbiest trying to make an extra dime.
You currently have a "remote pilot" selection that does not work correctly. FAA licenses are nation wide, not by state.