Hi @Alan, I'm excited to let you know that adding photos and videos is something that's available. Just follow the steps listed in this article here: https://help.thumbtack.com/article/editing-my-photos-videos-and-audio.
Would like to see an option to add an instrumental music track (such as a midi file) to the profile for background music.
It used to be that we could see our pictures o our templates before clicking on them . It was easier to see which template had which pictures before I commintted to clicking on it.
I think it is great to update the profile and spruce it up. What I really need is better up front info from the customer as what they are really looking to accopmplish. I am a Locksmith and I do not quote on anywhere near as many jobs as I could due to the lack of info provided by most customes. If I quote "NA" and ask for more info, and they get back to me, I am charged the fee. If the answers they give me preclude doing the job at all, I just lost the fee. This is especially true with automotive quotes where the customer does not include the year, make and model of the vehicle.
Thumbtack is great but how about some sort of question list as part of the profile (questions come from the Pro) that the customer fills out so that we can give accurate quotes back in a timely fashion? Every trade is different and every Pro knows what he needs from the customer to quote and should be involved in the questions that the customer initially has to answer to get the quote.