Filter by message states (for user id: -1, login: Anonymous):
results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences
Community Newcomer

Make it personal

Whenever you're engaged in a discussion with a potential client, always have a balance between having it professional and personal. Be professional in dialog but be personal once it comes to understand each client's needs and circumstances. We don't live in a perfect world which means we won't always have perfect clients in what we see as the perfect situation. Always be understanding if the client has to cancel or reschedule because something has some up, especially if it's a family emergency. If you show them that you are caring and understanding, they're more likely to come back again for the services you offer. In general, treat the client the way you'd want to be treated if you were in their shoes.
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1 responses
Moderator Jordan

Re: Make it personal

Yes, love this. Got to have the head and the heart involved Smiley Happy

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