Not only are not the first, but they have already contacted the other "pro" and I feel like I just wasted my quote money as I don't get the job. This is very misleading for TT to do. Another reason to find another place to spend my money to get jobs.
There could be a couple things in play, but my first though is to point you to our Getting the Right Requests article. It'll go over making sure all your preferences are set the way you like and make sure you're getting all the customer requests available to you.