What happened to customers including their PRICE PER PERSON for us chefs/caterers? It is literally impossible to give somebody a food quote when we have no idea what their budget is. This option HAS TO BE PUT BACK IN for people planning weddings, cocktail parties, etc.
Thumbtack, please fix this. We have to know their budget.
Going through all of the requests that are sent in every day and noticing that probably 80% of them are remaining unbid even after a full day or two. How is this new system working out? It seems to me like pros are speaking out with their lack of bidding. We in the photography industry want budgets provided and we want to go back to the old system of paying a much smaller flat fee just to send our bid rather than a much higher magical fee only if someone contacts.
@jdpage if you're noticing "0 pros contacted" on a request, that doesn't mean that the customer hasn't received any quotes, that means that they haven't yet responded to any quotes. Let me know if you have any other questions, thanks for reaching out!
While I know that - jobs are sitting for days and the clients aren't contacting anyone. You think when pros see 15 or 20 jobs stacked up that are days old without any contact they would begin to doubt these requests are authentic, valid requests?
@jdpage I think that Photographers have unique challenges with customers who look for pricing by using Thumbtack. But your description of the number of requests is a puzzle to me. What I see in the Home Inspection category is so few requests in my inbox that it makes me want to stand on a a street corner with a sandwich board that reads: "WILL INSPECT HOMES FOR FOOD AND A THUMBTACK REQUEST - (REVIEWS WILL BE NICE TOO)".
Right now I am tracking the Requests and puzzling over issues like: "Why does Thumbtack tell me there are 294 requests for Home Inspection over the past 90 days (as seen in my Insight Report), and I see no more than a handful in my in-box. Some weeks I see zero. When I was using Instant Match I only got three quotes sent total. 3of 294 is about 1%.
I'd like to see "15 to 20 stacked up that are days old" as you describe in your post above.
How does Thumbtack portray the cost of photography to customers?
I haven't looked at the consumer facing side to see what customers are asked. Recently they took away the ability for customers to put their budget into the request, so the number of jobs I'm bidding has crawled to a halt (unless I feel like they have provided enough info that shows the request is serious)
This is a way for Thumbtack to push everyone to start using Instant Match instead of manually quoting. Because with Instant Match Thumbtack's profits are skyrocketing vs. the old way of pros sending quotes themselves. In the Instant Match environment, potential clients reach out to multiple pros all with the click of some auto-generated response such as: "Sounds good! What next?" and if you take a look at your insights you'll see most potential clients will have sent that same auto response to multiple other pros and that is money in the bank for Thumbtack. 90% of the clients that reach out with those auto response questions never follow up.