@SvetZ that is correct that you can have up to 10 reviews from customers outside of Thumbtack. Personal training in the LA area is extremely competitive so that may be why you're seeing it differ from the other cities that you work in. I would recommend quoting on jobs in the Opportunities tab to get in contact with customers - when they respond, make sure you respond quickly so that you have a great response time. I would also recommend adding some past projects to your profile to get that fully completed.
@needsmorecoffee You're not the only one.
I'm on "Promote" and I get about ONE lead per month, if that. All of them so far are ghosts (with the exception of one who said she'd get back to me "if" she could afford my services - meanwhile my prices are in my profile. And of course, I never heard back after that).
I've earned zero revenue from Thumbtack "leads" this year. TT has only earned $28.00 in lead charges so far for 2019, whereas the three years prior to Promote & Instant Match, I was spending about $100-200 per month in leads and was getting hired left and right.
And there never any leads in the Jobs tab either. Sadly, TT is no longer a valuable resource for my business. I hope that changes down the line, but it's not looking like it will.
I'm fairly new to all of this. Are you open to conversation. I would love to talk to someone with more TT experience. 517-962-3953. Thanks!