I totally agree with you, it looks like we are in the same business and I have the same problem with the automatic quote system. Each customer is different, and I need to base my quote on several factors. TT is not really in tune with our business, they really need to take with many of us to determine what would work best for us.
Hi, @Wedelelec I looked into your account and I'm not seeing any current requests for you to quote on. I want to get a better idea of what's going on. Will you please send me a direct message with a screenshot of the error you're getting?
Recently I got a request through Thumbtack but 4 days later still heard nothing from the customer. On the fifth day I got a message from that person on Facebook saying they could not get through to me on Thumbtack but desperately wanted to hire me. This actually set off a chain reaction that brought me numerous other jobs so I guess I should be thanking Thumbtack. Due to their flawed system and difficulty for customers to use it, I have gotten several jobs from social network sites and best of all there are no fees!!
Hi @Mr_Fixit. You're right, prices are higher than before. That's because you're only paying when a customer responds and therefore, is a more valuable contact. Prices will fluctuate depending on how the customer contacts you, the demand in your area and overall value of the job. This video does a great job at explaining this, check it out: https://help.thumbtack.com/article/pay-for-contacts