Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
sergiofsr
Level 4

Review Deleted and account on hold

5-Star Review Deleted by Thumbtack Staff - No specific reason given
I recieved an email from Thumbtack staff telling me they were deleted because they "violated Thumbtack's terms & conditions." They were honest reviews that really appreciated my services. I can't imagine how they violated anything. On the top of that now my account is on hold.
How can I get a specific answer as to why these reviews were deleted? And start getting leads again?

Thanks.
Occupations (1)
States
3 responses
Moderator Meckell
Moderator

Re: Review Deleted and account on hold

@sergiofsr please respond to the email you received regarding the reviews being removed with any follow-up questions. As far as your account being on hold, another email was sent to you about that. Please check that out and respond there with any follow up questions. 

0 Kudos
sergiofsr
Level 4

Re: Review Deleted and account on hold

Dear Meckell
I received only one email from
do-not-reply@thumbtack.com
I replied to this email, will anyone read it since it's a do-not-reply email?
Sincerely
Sergio
Moderator Meckell
Moderator

Re: Review Deleted and account on hold

@sergiofsr I'm looking into this situation and will send you a private message with more info regarding your case. Keep an eye out for that. 

0 Kudos