Filter by message states (for user id: -1, login: Anonymous):
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topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 17313: Thumbtack pricing for professionals
topic id 16038: Quote pricing calculations
topic id 16031: Fixed Rates vs Hourly Rates
topic id 100: Is quick reply worthy of charge?
Highlighted
Serge
Level 6

Review Link not working

Hi,

Cant find anything in the help center or a place where to submit tech problems

 

Having a major issues. The review link that thumbtack generates for me to send to clients doesnt work. Ive now sent the link to 4 ppl, all 4 have come back saying that it crashes.

 

Please advise

Occupations (2)
States
9 responses
Moderator Kameron
Moderator

Re: Review Link not working

Hi @Serge, I'm happy to take a look at that with you. Just send me a private message with the link you've been using and your account email address and we can get started.

dro
Level 6

Re: Review Link not working

Not working fo me also

0 Kudos
Moderator Meckell
Moderator

Re: Review Link not working

Let's see what's going on @dro. Can I get more info on what's not working? 

0 Kudos
dro
Level 6

Re: Review Link not working

the link   i thought you click on link to copy and paste into email

0 Kudos
Moderator Meckell
Moderator

Re: Review Link not working

@dro yes, you need to click get shareable link and then paste into an email. Is it not copying for you? If not, I'm more then happy to send you a DM with the link! 

0 Kudos
dro
Level 6

Re: Review Link not working

no its not working that why i an emailing you

 

0 Kudos
Moderator Meckell
Moderator

Re: Review Link not working

@dro I sent you a private message including that review link. Let me know if there's anything else I can do for you! 

0 Kudos
CJMH
Level 4

Re: Review Link not working

I am having the same problem with the last few people to whom I sent the shareable link for reviews.

I'm new and I have willing reviewers out there to help me get leads, but how to get them onto my profile?  They are telling me they are very frustrated.  Me, too.

 

 

0 Kudos
Moderator Meckell
Moderator

Re: Review Link not working

@CJMH can you give me more info about what error your customers are getting when trying to leave you a review? We'll get this figured out! 

0 Kudos