Hey everyone! As you may have noticed, we hosted a Q&A in the community this week about how you rank in search results. We received over 400 great posts throughout the day on Wednesday, and Scott, our product manager who works on ranking, signed on that evening to respond to your top questions. Thanks for all the great ideas, we really appreciate it!
Scott and his team are taking your feedback and working to improve our ranking algorithm. Additionally, we hope he was able to clarify how ranking works by answering your top questions. The 3 most common questions we heard from you were:
I know there’s been a lot of change lately, but we hope his answers helped to make things a little more clear! Check out the video below where he explains how ranking works and answers a couple of other common questions.
Also congratulations to the winner of our raffle, @SRL! You can expect to see the credit appear in your account soon!
Scott is working with his team to keep improving the ranking algorithm, and your feedback is critical in helping us improve! So please keep the conversation going and tell us your other ideas for how ranking should work!
Keep coming back to the community for the latest news on product improvements. And thanks for participating in the Q&A!
It's pretty simple how EVERYTHING works on Thumbtack. You don't have to have all the mumbo jumbo posts...
The more money you spend, the better/higher ranking you get. Plain and simple. It doesn't even matter how many times you get hired. Thumbtack thinks I have only been hired 6x although this number is much higher. I have been a top pro for a long time, took some time off Dec-Jan, Holiday season....Didn't "try" to get hired....meaning I did not spend the same amount of money on Thumbtack like normal during this time, now all of a sudden I am NOT a top pro anymore and hardly hear from potential customers.
Thumbtack will change again within the next few months
@Chubby Welcome back and I hope you had a great holiday! I just want to clarify that where you rank in the search results isn't directly related to how much you spend. Where you rank will be based on your Profile, Promoting your profile, Response time, Listing your prices, and Reviews.