Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
Jkjcleaning2
Level 5

Thumbtack Tip

We are a self funded small business. My tip is if the quote is responded to and the customer goes unresponsive we get (all would be awesome) half of the quote back. Too many times I have a quote or a request sent about my availability, just to have the client not respond and do the same thing to 3-4 other businesses. Then at the end they do not hire anyone.
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27 responses
Moderator Meckell
Moderator

Re: Thumbtack Tip

@Jkjcleaning2 I get it, it's frustrating when customers go unresponsive. I'll be sure to send in your suggestion to our Product Team as feedback. Thanks for sharing! 

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Jkjcleaning2
Level 5

Re: Thumbtack Tip

Thank you very much for your reply. Hopefully this starts a conversation for a future update.
Andrew315
Level 5

Re: Thumbtack Tip

I just want to thank you for your advice! Much appreciated sir!
Jkjcleaning2
Level 5

Re: Thumbtack Tip

Thank you. Hopefully a change or update is made.
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p19581
Level 6

Re: Thumbtack Tip

If the pro gets nothing, why should TT get anything?

Jkjcleaning2
Level 5

Re: Thumbtack Tip

You make a very valid point. They are already getting paid per bid.

Re: Thumbtack Tip

@p19581 I must agree with you there.
Joan
Level 6

Re: Thumbtack Tip

@Jkjcleaning2 I agree. Also if the potential clients knew that pros had to pay for each contact, they might be a bit more thoughtful about the process.  I am sure that they have no idea it costs you money for them to ask you a question.

Jkjcleaning2
Level 5

Re: Thumbtack Tip

Very true. At least some will. I have seen some ask 5 different prod questions, then go silent. I wonder if thumbtack sends them reminders about their open job.