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Bpinker01
Level 4

Top Pro Badge

I received a message that I have a new Top Pro Badge which I may view in My Profile. I have checked and it's not there. Where do I find it? 

Occupations (1)
38 responses

Re: Top Pro Badge

I'm having the same problem.  I thought maybe there was a lag in the system, but I got the e-mail Friday, and it's still not showing up in my Thumbtack profile.

When I go to the widgets, Top Pro is still grayed out.

Shareen Mann
Freelance writer and editor with The Write Mann, LLC
Moderator Meckell
Moderator

Re: Top Pro Badge

Hi @Bpinker01 @The-Write-Mann can you both send me a direct message with a screenshot of the email you received? I want to look into this and see what's going on. 

Bpinker01
Level 4

Re: Top Pro Badge

top pro badge.pngHere is the email

glorytaxusa
Level 4

Re: Top Pro Badge

how long does it take for a top pro badge to show on your profile?
0 Kudos
GeorgeH
Level 8

Re: Top Pro Badge

same thing here... i have been looking forward to this achievement for a while, and now its hard ti hide my disappointment.  sort of like waking up on your birthday, and no presents to unwrap

Arber_s5d
Level 5

Re: Top Pro Badge

Hi meckell,

I am having the same issue. Screen Shot 2018-07-17 at 8.47.31 AM.png

0 Kudos
Moderator Meckell
Moderator

Re: Top Pro Badge

Thanks for sharing that. Just to clarify, this badge is for the community, not your Thumbtack profile. I'm not seeing it on your community profiles either though. I'll dig into this a little more and get you some answers. Hold tight! 

Sylhen77
Level 4

Re: Top Pro Badge

Hi Im having same problem I cant see my badge 😢
0 Kudos
GeorgeH
Level 8

Re: Top Pro Badge

just a question.... what good is it for the community to see that Im a top pro, but not for the new customers to see it when they view my profile?  why bother?  what am i missing?