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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
MR

Mobile app vs website inconsistencies

I wasn't sure where the best place to post this is, so my apologies if this is in the wrong category.I have noticed a synching error when comparing the website for TT with the android TT app for pros....
by MR Level 10 03-18-2019
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dm1

customer cancellation then repost

had a customer cancel job in the middle of talking to him cause I could not make it tomorrow but then puts the same ad up for dates March 11 12 13 
by dm1 Level 4 03-11-2019
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sttnyc

Thumbtack Reviews in a Pros profile

Can somebody please explain to me please explain to me why thumbtack does not list your reviews in chronological order when you look at your profile as a customer. .I believe this is a recent update. ...
by sttnyc Level 5 03-05-2019
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luisperez5518

not getting HIRED mark

In the few weeks I have setup my profile as tennis instructor THumbtack has worked out retty well for me, lots of interest and I got 4 new students, unfortunately I only have 1 "HIRED" mark in my prof...
by luisperez5518 Level 5 03-04-2019
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ricksrepairs

leads

Hi,What are some examples of a message to send to potential customers? I was told to be excited and ask open ended questions. I know the open ended questions will vary per task needed but wondering wh...
by ricksrepairs Level 5 02-28-2019
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V-Sing

Customer’s initial search - no filters

I find it really annoying that when a customer starts an initial search with zip code, there are NO filters, so all kinds of profiles come up (but never mine).  Then when filter is chosen (and I alrea...
by V-Sing Level 5 02-27-2019
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KenzieL

Five ways you're in control of your rank

Your rank on Thumbtack is ultimately tied to one thing: the customer experience you provide. Within that, there are five things we look at. They’re not secrets (and you may have even heard them befor...
by Thumbtack Employee KenzieL Thumbtack Employee 02-25-2019
6 0
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DJStevie

Advice from Fellow DJ Pros please

To all of my fellow DJ Pros.If you are having success with Promote, please reach out to me and give me some advice. I've tried everything that Thumbtack suggested to improve my profile. But, Evidently...
by DJStevie Level 12 02-25-2019
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edservices

Changes Do Not Seem to Help the Pro—only Thumbtack

I started with Thumbtack in 2015. I have had some success with them—and now have returning customers and some valuable portfolio additions. Thank you. HOWEVER, now—it does not work for me very well. T...
by edservices Level 5 02-23-2019
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CourtneyF

Let’s talk about promoting your business

Hi everyone, I’m Courtney, and I’m the product marketing manager responsible for a new feature you’ve probably seen in your Thumbtack app. As of a couple months ago, you have the option to promote you...
by Thumbtack Employee CourtneyF Thumbtack Employee 02-18-2019
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