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results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
StoriesUpSTL

Profile not showing up on search

I noticed that my Louisville profile is not showing up when I do a search for commercial/promotional video production with a Louisville zip code.Someone in a Facebook group mentioned that their busine...
by StoriesUpSTL Level 8 08-30-2019
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Deborah306

Ranking plummeted after taking a vacation

My Ranking as 3rd or 4th in Top Pro Editing plummeted this summer because I took a one week vacation and paused remote. No one at Thumbtack can help me get back up on the first page of Editing and as ...
by Deborah306 Level 7 08-27-2019
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cheshiredave

Followup message notifications eliminated?

Leaving aside how few leads I get these days, I've gotten two in the past couple of weeks, and both times I realized belatedly that after I had responded to the customers, they followed up with me but...
by cheshiredave Level 5 08-22-2019
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leahbraswell

Customer view

So I was on facebook and saw a sponsored post from Thumbtack with my picture on it, no problem, that's great. But when I clicked on my picture/profile, it says this pro might not be right for you and ...
by leahbraswell Level 5 08-19-2019
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Barisgraphics

Explanation for Deleted Review

I noticed as I was reviewing my profile, making sure it's SUPER Strong, that one review is missing from a client I did work for 4 years again.THUMBTACKS EXPLANATIONWhen a customer deletes their accoun...
by Barisgraphics Level 6 08-19-2019
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FlashC

Picture Quality

I am a photo booth owner and I only recently realized that the pictures posted on Thumbtack for potential clients to see are not high resolution. I looked through various other profiles and it was the...
by FlashC Level 4 08-17-2019
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JoeB131

Are Background checks now a top pro requirement?

So anyway, I got this new "Top Pro Tracker"...  It shows that I am pretty much nailing it on the criteria to be a Top Pro-  Plenty of hires, Solid reviews and high response rate.  But, then it has a b...
by JoeB131 Level 7 08-16-2019
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ScottArcangel

CHECK YOUR RESPONSE TIME - it might be inaccurate and lowering your rank!

As we all know, response time is one of several factors which determine our ranking.Please take a moment to look at yours, and see if it makes sense to you.It might be wrong and negatively impacting y...
by ScottArcangel Level 7 08-14-2019
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jduenasphotos

Getting a Review Removed

Hello Thumbtack community!  First time on here looking for some advice, thank you all in advance!  Back when we first started on Thumbtack we had a potential customer who raised some flags in my head ...
by jduenasphotos Level 4 08-12-2019
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Apoole

Re-activating old acct

I need my old acct re-activatedd (amycollins509@yahoo.com) & old info transferred to new acct (apoole1114@gmail.com) Help
by Apoole Level 4 08-12-2019
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Leaderboard

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