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How your profile, reviews & credentials help you stand out to customers.
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results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences

How do you handle a bad review?

Every so often, even the highest-rated pros will get a bad review :/ How do you handle a bad review? What advice would you give to another pro deciding how to respond?  
by JasonB Community Veteran 01-27-2019
2 56

Thumbtack Pros Who Want Videos For Their About me Section!!!!!!!

Thumbtack Pros Who Want Videos For Their About me Section!!!!!!! My name is Jay,  I'm a freelance videographer. I'm reaching out to professionals on thumbtack to promote a new idea and service.  I wan...
by simplymedia86 Community Newcomer 01-26-2019
2 5

Miami pros - give us your feedback!

Hey pros at our Miami meetup, we want to know what's on your mind! At Thumbtack, we like to keep track of what's going well using a #loveit and what we could improve using a #couldbebetter. Let us kno...
by Thumbtack Writer LydiaH Thumbtack Writer 01-25-2019
2 5

Importing reviews from an old Thumbtack account.

Hi everyone, I had a Thumbtack account a coupple of years ago that had many reviews on it. I no longer have the emails of the students that reviewed me. Does anyone know of a way I can use those revie...
by Madejulook Community Newcomer 01-18-2019
0 1

Thanks for participating in the Search Results Q&A!

This week, we wrapped up our Q&A about the new Search Results experience. We got over 600 posts with great questions and feedback from our pros, so thank you for your engagement and participation! We...
by Thumbtack Writer LydiaH Thumbtack Writer 01-04-2019
4 94

When can customer leave a review?

I just got told a client that booked me yesterday for a job at the end of next month has given me a five star review. So far so good. Only problem is that I set up the review request for the 23rd of S...
by revbrian Active Community Member 12-26-2018
3 29

Let’s talk about how you rank in search results

Hey there, I’m Scott! I’m a Product Manager at Thumbtack, and I work on the new search results system. Now that customers see results instantly when they search for a pro, it matters where you rank in...
by Thumbtack Employee scottz Thumbtack Employee 12-19-2018
20 521

New Platform

I am really impressed with the new platform and the Thumbtack team should know this. Nobody else offers this.I know it's taken a herculean effort and it still demands a lot of everyone. But I am truly...
by Dessi Active Community Member 11-29-2018
6 18

Reviews, Blocking, Harrassment

We need protection from harrassment. Several times I was contacted by creeps who think this app is Craigslist and therefore can come on to harass women. I was very upset to have this guy text me askin...
by FitnessKt Community Regular 08-27-2018
7 4

Let's talk about your profile

Hey! I’m Carson, and I’m the Product Manager responsible for profiles.   At Thumbtack, we’re always working to help you get hired more. Using your Thumbtack profile to showcase your business and the q...
by Thumbtack Employee CarsonP Thumbtack Employee 07-19-2018
36 491


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