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Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?

Thumbtack is not working more for me

I'm doing wedding videography and photography. In 2018 I was hired 27 times. The old system was ok for me, the system when I send quotes and I paid if customer respond also was ok for. But after TT di...
by Russ86 Level 5 3 weeks ago
5 8

How do I contact customer service?

I do not get notification anymore on leads or notification when potential customers  reply. 
by Eliana Level 4 09-23-2019
1 1

No Leads

Hi there I have not gotten almost any leads in 8 week regardless if I use Promote or note.  My profile is extra strong, I am a Top Pro and have 80 5 star reviews.  I receive request for people who wou...
by TinaBFoto Level 6 09-16-2019
3 54

Is there a way to tell if a potential customer you are communicating with has read the last message

In other words, it would be really helpful to know early on that a customer has changed their mind about further communication, instead of thinking for the next day or two that they might be busy.
by mnemosyne Level 7 07-11-2019
1 6

The new software for leads is anti contractor

We have been loyal thumbtack users and I have to say this is the first time I am truly unhappy with this lead service. As of today we are getting job notifications from 400 miles outside our jurisdict...
by Dimension Level 5 05-01-2019
2 3

Unable To Start A Chat Session For Two Days

Twodays in a row I have been unable to start a chat session. It is supposed to be 24/7, right? And the reason I even wish to start a chat session is that TT no longer allows me to send a followup mess...
by HansenJC Level 10 04-08-2019
0 5

New 2019 top pro status, 71 views and 0 leads over the last week, what’s wrong with this picture?

Thumbtack’s new format seems to have eliminated some original pros while new ones who may not have the best qualifications and seniority are now getting the leads. This isn’t about promotional adjustm...
by EE-Level Level 5 03-24-2019
6 10

Thumbtack Reviews in a Pros profile

Can somebody please explain to me please explain to me why thumbtack does not list your reviews in chronological order when you look at your profile as a customer. .I believe this is a recent update. ...
by sttnyc Level 5 03-05-2019
0 3

Reviews, Blocking, Harrassment

We need protection from harrassment. Several times I was contacted by creeps who think this app is Craigslist and therefore can come on to harass women. I was very upset to have this guy text me askin...
by FitnessKt Level 5 11-26-2018
7 6

Thumbtack Suggestions

Instant Match is imperfect. It varies with each category.Always ask for a good review and you will less likely get a bad one.Customer View does not show Pro's contact information. Why is that?The more...
by Leej Level 1 11-09-2018
0 3


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