Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
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dm1
Level 4

customer cancellation then repost

had a customer cancel job in the middle of talking to him cause I could not make it tomorrow but then puts the same ad up for dates March 11 12 13 

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3 responses
Moderator Meckell
Moderator

Re: customer cancellation then repost

@dm1 I'm happy to look into this for you! Can I get the customer's first name? 

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dm1
Level 4

Re: customer cancellation then repost

Popoy D. junk removal  

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Moderator Kameron
Moderator

Re: customer cancellation then repost

@dm1 thanks for getting that to us. After looking this over it looks like the customer may have realized they needed to open up the timeframe of when they'd like the job to be done. If you're still interested I'd say put in on the new job posting and let them know again the times you are available for Tuesday and now Wednesday to see if they respond. If you go this route, you shouldn't be charged for a second response from the same customer in such a short time, but if that does happen let us know and we can correct it. 

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