Filter by message states (for user id: -1, login: Anonymous):
results: 6
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Make pro pricing and rates more upfront for customers
topic id 24883: Filtering out customers with certain budgets based on pro preferences
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dm1
Community Newcomer

customer cancellation then repost

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had a customer cancel job in the middle of talking to him cause I could not make it tomorrow but then puts the same ad up for dates March 11 12 13 

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Moderator Kameron
Moderator

Re: customer cancellation then repost

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@dm1 thanks for getting that to us. After looking this over it looks like the customer may have realized they needed to open up the timeframe of when they'd like the job to be done. If you're still interested I'd say put in on the new job posting and let them know again the times you are available for Tuesday and now Wednesday to see if they respond. If you go this route, you shouldn't be charged for a second response from the same customer in such a short time, but if that does happen let us know and we can correct it. 

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Moderator Meckell
Moderator

Re: customer cancellation then repost

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@dm1 I'm happy to look into this for you! Can I get the customer's first name? 

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dm1
Community Newcomer

Re: customer cancellation then repost

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Popoy D. junk removal  

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Moderator Kameron
Moderator

Re: customer cancellation then repost

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@dm1 thanks for getting that to us. After looking this over it looks like the customer may have realized they needed to open up the timeframe of when they'd like the job to be done. If you're still interested I'd say put in on the new job posting and let them know again the times you are available for Tuesday and now Wednesday to see if they respond. If you go this route, you shouldn't be charged for a second response from the same customer in such a short time, but if that does happen let us know and we can correct it. 

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