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topic id 33199: IDEA- Integrity & Balance by Customers & Pros
topic id 32384: Private Chef/Catering Pricing
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
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topic id 22503: Leads
topic id 22064: Questionable leads
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topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
cebdesigns
Level 1

How to remove wrong title on customer page

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I can not remove the title Pet Care from the customer view page. My other profile page does not do this. It is titled my business name. I do not do pet care. I am a fashion designer. I do not know how this got there but I cannot remove it! Help!

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Moderator
Moderator

Re: How to remove wrong title on customer page

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@bubbafidern Your page has updated to the correct title. That page updates daily. if that ever happens again, it should be fine by the next morning.

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6 responses
Moderator
Moderator

Re: How to remove wrong title on customer page

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That is odd @cebdesigns. I want to dig into this and see what's going on. Go ahead and send me a private message with your email address and I'll start looking. 

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bubbafidern
Level 4

Re: How to remove wrong title on customer page

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I have a similar issue.  The business name wont update on customer view, only my view. Any fix for this?

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Moderator
Moderator

Re: How to remove wrong title on customer page

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@bubbafidern, @cebdesigns, Hmm. I must say this is a bit odd. I have our product team looking into this as well. I'll get back to you soon!

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Moderator
Moderator

Re: How to remove wrong title on customer page

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@cebdesigns I've looked into your situation and it does appear that your public URL is what is causing this issue. I have sent this along to the appropriate team to take care of. 

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bubbafidern
Level 4

Re: How to remove wrong title on customer page

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Did they resolve this? I have a similar issue.

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Moderator
Moderator

Re: How to remove wrong title on customer page

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@bubbafidern Your page has updated to the correct title. That page updates daily. if that ever happens again, it should be fine by the next morning.

View solution in original post

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