So times I wish there were a widget on the Pro to Client side that lets us explains how Thumbtack works **From the Other Side / The Pro's side, just to let our client have the opportunity to understand more, if they want to.
Goes like this..
So I would like to give you a view of how things work over on this side, Us the people doing all they can to provide You the excellent service you deserve:
**How does the Star Rating system (really) work:
Thanks for understanding..
No mechanism to rate clients, as I've had some real stinkers, that I wouldn't want anyone else to endure. The pay at phone call should be, pay at visit, the pay at phone call is still separate from a real person, kind of just like reaching thumbtack is just another disconnect from reality. Too easy for clients to throw ideas out there when they're not ready to start. Something is wrong with the model as it now exists, and let's not forget it's at our expense!
Further we carry all the liability, Thumbtack none. If I was graduate student at Stanford I couldn't write a better business plan for my MBA thesis. I see no effort whatsoever by thumbtack to be responsive to the people who are making them all the money and being their representative in to any clients we have through this service.