Hello. When I try to click on a job in my account I'm interested in, it says I have two accounts and I need to switch accounts. I've closed everywhere my account can be open, cleared by browser cache, and tried another browser, and I'm still having this problem. I've signed out and back in multiple times, and I can't view the job I'm interested in, but I can view other jobs with no problem.
I did add a second email to my Paypal attached to the Thumbtack account, but I only have one Thumbtack or Paypal account. I got my first hired job today, and those are the only things I've done differently to cause the problem. I'm signed up to do two kinds of work: editing and writing and tutoring. I'm losing potential clients because of this. Is there any clue on what could cause this and how to solve it? I'm concerned I'm going to lose potential clients. Why would it say this when I go to editing jobs (which I'm interested), but not resume editing jobs (in which I'm not interested). Please help. Thanks!
@RachelL congrats on your first hire, that's awesome! I want to get a better idea of what it is that you're seeing so I can get you an accurate resolution. Are you selecting a job through the Jobs tab and then you're getting that error? Could you send us a screenshot of the message that you're getting?
Thanks for your reply, Meckell. Unfortunately, I don't see the job anymore, so I'm not sure there's a way to show you. I did lose the potential for that job. It said something about having two accounts and gave me a link to sign out or sign into my other account. Sorry I can't provide other information.