We are asking pros that have an old background check to take a new one through Checkr so they can have an updated badge. It is not required at this point, but you could be required to take it at any point. We are trying to avoid any disruption with pros accounts by having them take a new one.
Why are they asking for my SS#. I'm not comfortable with that. The email I received "threatens" that I won't receive any more requests for quotes thru Thumbtack if I don't submit the information. ?
I am not comfortable giving out my social security # again after I have been a customer for many years.
I think a lot of us will not like this.
I didn't fill it out the new one and now I am not getting any referrels.
I really don't like this at all. Especially being forced to fill out another backgroundcheck that I have already submitted just a few years ago.
Maybe it's time for a change.
I also received that message right after I tried to list my business license on Thumbtack and Thumbtack couldn't find it on the LARA website. Could that be why they are asking for a background check again? I can send the certified documents that show I have a license. I don't know why it isn't showing up when you or I do a verification search. I only see it when I log in to my own account with LARA. I just now realized that customers could see that I listed a license but that it couldn't be verified. I deleted the license on Thumbtack and it went back to "Background check completed." Does that mean I'm ok with the background check I had already?
Dale House Murals LLC
Hey there @JanDHM. I'm happy to look into this and get you further clarification. It looks like you already have a background check completed, but depending on the time that has passed since you took it, we may need an updated one. Can you send me a private message with a screenshot of the email you received? Once I get that, I'll be able to dig into this a little more and get you more info.
I was just going to ask this same question - IDK why I have to do it again though - I've done it years ago when I first joined Thumbtack. I'm still the same person - I think :-\
So, I was just informed that if I don't give Thumbtack my date of birth, full name and social security number, they will remove my profile from the site - even though I've been a PRO for over 10 years. Nice, goin' Thumbtack. Deep state much...