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WriterMary
Level 4

Error message when trying to check a job listing

Hi all,

Have you encountered this problem/error message, and if so, how did you handle it? 

Error message: ====================================================

Unauthorized. Please log in to another account.

It looks like you may have more than one account on Thumbtack.

To continue, you may need to switch the account you're logged in to.

==================================================================

A little background: I have an account for dog walking that is well established. I am also a freelance writer and social media manager so I decided to try Thumbtack for those services, since I'm getting leads for dog walking.

I set up a second account for my writing, social media, admin support business, different email address. Actually I didn't realize I could just change profiles. Though when I tried that today, it seems I have to use my original dog walking email address, which would be confusing.

Current problem: I get the error message above when I want to check details for a job listing, but only for Administrative Support jobs. The social mefia and the writing and editing jobs I am able to look at and to quote on. 

Any suggestions about how to view the details and quote on Administrative Support jobs?

Thanks!

Mary

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3 responses
Moderator Kameron
Moderator

Re: Error message when trying to check a job listing

@WriterMary were you able to get this figured out over the weekend? If not be sure to check out our Troubleshooting Guide. If you continue to have trouble after working through that list, let me know and I'll see how I can help. 

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WriterMary
Level 4

Re: Error message when trying to check a job listing

It started working! I thought perhaps you and Support had done something. 😯 For whatever reason, it's all fine now!
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Moderator Kameron
Moderator

Re: Error message when trying to check a job listing

@WriterMary glad to hear it, let us know if you need anything else Smiley Happy

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