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topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
Jake
Level 5

Has Thumbtack changed the way they Advertise?

Hello all!
I was just wondering if anyone else has noticed a difference in the way that Thumbtack advertises their service(ultimately your service) via search engines?
During the last half of last year I found that when doing a general Google search for one of my services(I searched for handyman, junk removal and plumber), thumbtack was the number one listing at the top of the search page and business was good. I recently have had quite a decline in jobs with some days having no jobs at all and I offer over a dozen services. So I did a couple Google searches and now thumbtack comes in around the 7th to 10th listing on the page, below yelp, home adviser and Angie's list.
Seems like there is a direct correlation with my business at least I'm my area. Just wondering if anyone else has noticed anything like this with thumbtacks web advertising either for better or worse?

Thanks all,
Jake
States
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2 responses
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Moderator Kameron
Moderator

Re: Has Thumbtack changed the way they Advertise?

Hello @Jake, our connection with Google hasn't changed recently and it's up to their own algorithm as to when and where things show up in their search. Many categories that are similar to yours will often experience some seasonality decline in customers about this time of year as well. However, I'd still like to see what we can do to help you get some additional contacts. Your account is in very good standing, congratulations on making Top Pro and having so many consistent great reviews! The main thing I noticed when glancing over your account is that none of your services have been Promoted. Have you considered taking maybe one or two of your biggest categories, fine-tuning your preferences, and then activating Promote to show up higher in the search results list? You can also learn more about Promote and how it works here if you haven't quite looked into it yet. 

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Jake
Level 5

Re: Has Thumbtack changed the way they Advertise?

Hey Kameron thanks for the reply but I actually do have promote turned on for one of my services. I turned it on for junk removal a couple weeks ago just to try it out like you mentioned, have not had one request since. I have been doing most of my services for years and I am well aware of the seasonal incline/decline of work. I also understand that you guys are really only here to keep these discussions from going in a way that is negative for business. So while I appreciate your time, I really wanted to hear from some other pros who might have had some actual experience with this.

Thanks
Jake
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