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Thumbtack Employee LydiaH
Thumbtack Employee

How to use Thumbtack’s online Community

Hi pros! You’re probably reading this post because you just joined our online Community (even if you’ve been a pro on Thumbtack for some time). Or maybe you’ve been on the Community for a while and you want to learn more about how it can help you. Either way, we’re glad you’re here!

Our mission in the Community is to help you connect with your fellow pros, so you can share experiences and advice in order to build thriving businesses and lives. We also use the Community to keep you informed of the latest and greatest product updates and get your feedback on how we can improve Thumbtack.

In the Community, you’ll be able to join conversations with other pros, send direct messages to one another, tag other users, and give kudos! Here are a few ideas to get started with the Community:

  1. Check out our inspiration thread to meet some other amazing pros. Click “Reply” on Dusti’s post if you’d like to share your story, and feel free to reply to other pros as well!
  2. Search the community for topics that are important to you. If you have questions, chances are other pros have similar ones, and they’re probably talking about it here. If you don’t find the answers you’re looking for, start a new discussion. Other pros and our moderation team are here to help!
  3. Take a look at some of our past product Q&As, where we answer pro questions and feedback on topics like your profile and how you rank in search results. We host these regularly, so you’ll have lots of opportunities to connect with Thumbtack employees to talk about how to improve Thumbtack
  4. Watch this video to learn more about getting started on the Community

Anyone with a Thumbtack icon by their username is a Thumbtack Employee (like me!). You’ll see our moderators, @Kameron and @Meckell around the Community answering questions and making sure posts are constructive and relevant.

What questions do you have about using our Community? What are you looking to get out of the Community? How can we improve? Please reply below and let us know!

2 responses
Level 5

Re: How to use Thumbtack’s online Community

Level 4

Re: How to use Thumbtack’s online Community

Thank you for sharing!!