When I view my profile as the customer in the Specialty drop down there are specialties listed that I don't offer. I'm a DJ. I'm an event DJ as well as a Wedding DJ. I don't offer Photo Booth Rental, Karaoke Machine Rental or AV Equipment Rental. I never have. Also, Music Entertainment & MC & Host Services are separate categories. I do MC services at all of my DJ events along Music Entertainment. Both are part of my DJ package. Why would anything other than DJ be appearing in my profile? Please fix this ASAP! I don't want leads reaching out to me asking me questions about services I don't offer!!
I want to note that the area you're focusing on here is only shown when pros are viewing themselves as a customer. When I conduct a search for DJ and click on your profile, I as a customer will not see that services list.
With that said, you're right if you don't have those services listed in your actual profile, they shouldn't be listed in this area either. I'm seeing on our end that you'd previously added or started to add those services to your profile. I've removed those on our end and it should reflect in the area you've highlighted in the next day or so. I'll make sure to share this lapse in the site to our teams.
I'm still seeing those specialties in my profile that I mentioned in this same post last Tuesday that I don't offer & never have offered. The only specialty I offer is DJ. Nothing else. You were looking into this. What's the status? Thanks.
@Hankster this is a known error and our team is working hard to get it fixed. You'll be notified via email once this has been resolved. Kameron mentioned above, "I want to note that the area you're focusing on here is only shown when pros are viewing themselves as a customer. When I conduct a search for DJ and click on your profile, I as a customer will not see that services list." I can assure you that is still the case.
Yes I'm aware of what @Kameron said. I didn't know until today that this was a known issue @Meckell . Or maybe this is still a known issue. Back in July I started a discussion where I got notified about Customers Are Comparing Prices But They Can't See Yours https://community.thumbtack.com/t5/The-water-cooler/Customers-Are-Comparing-Prices-But-They-can-t-Se... That was showing I needed to set up pricing for Enclosed Booth Rental & Open Air Booth Rental. Supposedly that issue was resolved a week or so ago. I'll take you at your word then that the job poster is not seeing those specialties when they are viewing my profile. I guess we'll have to wait & see. All I know is I don't want to see that anymore on my profile. It was also stated by @Kameron that he was 'seeing on our end that you'd previously added or started to add those services to your profile'. He never mentioned how or where he was seeing seeing that. I'd like to know how he would be seeing that as I would never add those kinds of specialties such as AV Equipment Rental, Photo Booth Rental & Karaoke Machine Rental. I don't have any of that type of equipment in my possession & never have. So why would I be adding those types of specialties to my profile?
Tonight when I used the preview feature on my profile (as a customer) the first, or default service comes up Nutritionist. I am not a Nutritionist. It is a violation of CT State statute that I advertise as a Nutritionist without credentials. I need this fixed ASAP. Thank you.
@ChefOfAllSeason I have seen similar results in my field. I cannot replicate it now but on several instances I have searched for attorneys in my areas and have seen paralegals and mobile notarys in the search.
@ChefOfAllSeason thanks for flagging. This is a known issue that our teams are aware of and working to correct, and I've made sure to report it as seen on yours. This is only something pros are seeing on their profile under "view as customer" and isn't something that will be reflected in the search results to customers. The services listed in your account on your Services page are what will actually be shown.