My guess is that this has partly to do with more people finding out about thumbtack and using it, at least on the pro end. I am new and just found this forum. I don't generally have the time for this type of thing but am definitely getting some insight. Hopefully...more traffic means more people getting the word out to use the platform on both ends. Maybe just part of an awkward stage of growth. I'm sure they feel it on the other end too, that being Thumbtack itself. Personally most of my business has been word of mouth and personal recommendation....more than I could accept actually. But lately not so much so I've been looking into different avenues of getting my self and my business out there. It's definitely confusing. But I must say that based on experiences shared to me by other people I know who are in my profession....I haven't heard anything bad about Thumbtack whereas with some others, which I won't mention, I've heard a lot of complaints! It's very seasonal here in Florida though and we are definitely feeling that. Hoping season brings more clients.