Hi @FunnyBunnyEntCA nice to hear from you again! I definitely feel you - my kids were 5 and 1 when I started my cake business, it's so exhausting!
The Top Pro stas are only referring to responses to customers who have messaged you. If they have just viewed your quote, but never reached out, that doesn't require a response.
And you don't have to take the jobs, your response can be an "I'm no longer available on that date" or whatever is appropriate. We just don't want to leave customers hanging when they reach out!
Hope this helps!
@cranichik You might have already found your answer in this thread - but your response time is based on customers you have already quoted and they have reached out to you. Hope this helps! If you have any other questions, feel free to direct message me!
I have to agree on this one. I think 90+% of the time people who send an auto response never actually respond back! I really don't like the feature. If you're really interested and motivated to hire someone, you can type out a one-liner.
LOL guess the only equiptment you need is your brain, maybe they were wondering if you had one of those haha!
Thats going to be tough when youre on the road, or working, and have to type something out every time. Ive got 3 templetes for 3 basic services I offer. I remmeber when there were no templates like 5 yrs ago. It ws HELL. I cant be in the midddle of a project, drop what im doing, and type somehting out. Its not a issue of if someones interested, Its an issue of time management.
I think a lot of ppl view automation as evil, or impersonal. Theres nothing that says you cant make your intro reachout personal or likeable.
I didn't notice this new rule. I don't have your problem with it. I have another: I quite deliberately don't bid on a fair number of the requests I get. Either the commute won't work, or I don't have the skills/resources, or it's obvious the client isn't serious yet. I will not waaste my time and/or someone else's on a meaningless bid. I agree with you, this isn't a good idea on Thumbtack's part. I'm also surprised by it: Thumbtack had a requirement like this when I first enrolled three (?) years ago, and eventually dropped it at the request of providers.
Hi @CasualUnclutter if you read some of the answers on this thread - this is only based on your response to customers who have messaged you - not bidding on jobs won't affect your response rate. Hope this helps!