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Lar
Level 10

Weekly Stats on 4 Week Insight Chart

I'm not sure if my memory is faulty here but I swear I used to able to hover or click on any given week in the 4 week Insights chart and a small window would popup showing me the views/leads for that particular week.

The system doesn't appear to do that anymore. I swear I used to be able to do this on the 4 week chart. How do we get to see the numerical values of any given week's views/leads?

Or maybe my memory really is faulty.

Regards,
Laurence.

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6 responses
Moderator
Moderator

Re: Weekly Stats on 4 Week Insight Chart

@Lar If I'm understanding correctly, your memory serves you right, but that was some time ago. We updated the Insights page back when the new system was implemented and it's been pretty much the same since. You can currently click on the views, leads, and spend to see the variation between those in the 4-week chart below.

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Lar
Level 10

Re: Weekly Stats on 4 Week Insight Chart

Pretty sure this was working recently @Kameron, when I tried to do it today and it didn't work I thought something was up which was why I mentioned it.

Regards,
Laurence.

Moderator
Moderator

Re: Weekly Stats on 4 Week Insight Chart

@Lar it sounds like there was a little miscommunication, sorry about that! You should still be able to hover over past weeks and see your views and leads from the particular week. After looking into this further, it seems that this is an issue occurring on our end and we're working hard to get this fixed for you guys. Thank you for bringing this to our attention! We apologize for any inconvenience this is causing. 

Lar
Level 10

Re: Weekly Stats on 4 Week Insight Chart

Thanks @Meckell, keep me posted.

Cheers,
Laurence.

Lar
Level 10

Re: Weekly Stats on 4 Week Insight Chart

Any feedback on this one yet@Meckell, did your product team discover the cause  of the problem?

Regards,
Laurence

 

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Moderator
Moderator

Re: Weekly Stats on 4 Week Insight Chart

No update yet @Lar. I'll be sure to reach out to you as soon as it's fixed. Thanks for your patience! 

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