Filter by message states (for user id: -1, login: Anonymous):
results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
cgema
Level 7

What does this mean “This customer found and contacted another pro first.”

Does it mean they contacted a pro and are asking for more pros or does thumbtack automatically put these in the jobs tab?
Did the customer not like what the pro offered? Is it worth it to respond to those in the jobs tab?
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3 responses
Moderator Meckell
Moderator

Re: What does this mean “This customer found and contacted another pro first.”

@cgema is this a job you're seeing in the Jobs tab or your Inbox? Can you share a screenshot of what you're seeing? 

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cgema
Level 7

Re: What does this mean “This customer found and contacted another pro first.”

It was in the jobs tab... I don't have a screen shot at the job expired

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Moderator Meckell
Moderator

Re: What does this mean “This customer found and contacted another pro first.”

@cgema if you see a job in the Jobs tab, that means that customer has already contacted another pro. However, we want other pros to have a shot at winning the customer over so that's why we allow you to quote on it. 

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