I constantly get email notifications of customers that want a quote for video production services that don't have a budget that meets my minimum standards. I decline the lead and let Thumbtack know it's because they didn't have enough money.
Then I get an email stating "Even though it wasn’t an exact match, we gave you the opportunity to decide if you were interested and wanted to respond."
This happens multiple times a week, sometimes multiple times a day.
Why can't I just opt out of all "suggested"/"partial" matches and only receive leads from targeted "exact matches" and/or a higher threshold that I choose.
For example, my minimum is set at $1500-$2500 for targeted jobs. I wouldn't mind having the option to consider paying for leads where the customer's budget is $1000-$1500. But I have no interest and will never have any interest in speaking with customers who don't have at least a $1400 budget. I find dealing with all these emails and leads annoying and just another task to do. For the price that I'm paying Thumbtack on a monthly basis, I should have more customization and control over the notifications that I receive.
@StoriesUpSTL thank you for starting this conversation and for sharing this feedback with us. I want to mention that allowing pros to choose a customer budget range in their targeting preferences is still really quite new, but your thoughts on how our teams can possibly help pros narrow down what constitutes and is sent to you as a partial match are certainly worth looking into.
Yesterday I received 20 emails for wedding videography jobs. This is nothing new, but I'm about at my breaking point this nonsense.
I am a videographer. I do corporate event videography from time to time. You need to separate these categories and stop sending videographers like myself emails for every wedding in our area.
I don't do weddings. I'm not going to start doing weddings. I don't want to deactivate my "Weddings and Events" profiles, but I'm very much considering it because I am annoyed by the constant barrage of wedding videography emails. It practically outweighs the number of quality corporate event videography leads that I get from the platform.