How Thumbtack works

Here are the basics, step by step.
Filter
Filter by Region and Occupation
Filtered by Region / Occupation
Sorted by:
Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 22503: Leads
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
JasonB

The New Thumbtack

Hey all, There have been a ton of awesome questions and comments around the changes we've made at Thumbtack, and how the new Thumbtack works for pros. So that we're all on the same page, I wanted to s...
by Community Manager JasonB Community Manager 10-15-2018
8 65
8
65
ScottTheDogGuy

Emails from Checkr Background Service?

Has anyone else received an email from Thumbtack asking for you to update your background check info with a company called Checkr Background Service?I believe it to be fake
by ScottTheDogGuy Level 5 yesterday
2 19
2
19
ChefOfAllSeason

Contrary Info in the Leads

I wish to share an experience I had today with a customer service rep during an online support chat. A lead was posted in my jobs with conflicting dates. The poster said  (in the message paragragh) th...
by ChefOfAllSeason Level 6 yesterday
0 4
0
4
StoriesUpSTL

I didn't ask for jobs like this

@MarcoZ Recently, I've been hit with a couple charges via Promote from customers who have their budgets set at "Under $500".  I don't do work at that price point.  Since I've already paid for those le...
by StoriesUpSTL Level 8 Monday
9 19
9
19
gwebster

Wedding Photography and Event Photography should be separate services

Wedding photography is such a special niche in its own right, that it should be a separate category of its own in Thumbtack' services. I do a lot of event photography, but it is generally very differe...
by gwebster Level 4 Thursday
3 9
3
9
igneousrock

Why do I get leads for services I dont offer?

Hi communityEvery day I am getting 5+ notifications for leads for singing lessons and audio recording. I don't offer either of these services, I offer piano lessons and audio production. I've gone to ...
by igneousrock Level 4 Wednesday
1 2
1
2
StoriesUpSTL

Customer has requested a call

I received a lead via Promote this morning.  It says the customer requested a call.  I don't see the customer's phone number anywhere on the chat screen.  How am I supposed to call them if you are not...
by StoriesUpSTL Level 8 Wednesday
3 10
3
10
Billypea

Instant matches don’t match

I heard back from a lead I paid for last week. Thumbtack said it was a perfect match, but Larry Z says he was looking to join a group- not to take private lessons.I am listed for Private Tai Chi Instr...
by Billypea Level 5 a week ago
0 2
0
2
tmholbert

How is the ranking calculated?

Ranking? I see several other competitors ahead of me in ranking and just wanted to know how it works? I viewed thier profiles and most arent even complete with zero pictures and less reviews. What giv...
by tmholbert Level 5 a week ago
2 19
2
19
Rockhammer

Adjusting budget iPhone app

I can’t seem to find where I adjust my budget. I use I phone app to view my acct. Please help.
by Rockhammer Level 1 a week ago
0 1
0
1
RayS

“Hire This Pro” Button

Good morningI have looked and looked, but I can not find a button for the client to click that says “Hire”Am I missing a big orange button somewhere?This should be in every quote sent to the client as...
by RayS Level 5 2 weeks ago
1 5
1
5