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results: 9
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
themotivezone

Deactivate Thumbtack

Can someone answer a few questions for me?#1: While trying to create a pro account, I accidentally created a customer account using one of my business email addresses. I deactivated the customer accou...
by themotivezone Level 1 Friday
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StoriesUpSTL

When is a lead considered not a viable contact?

If a customer reaches out to a pro and the job doesn't match that pro's preferences,  the pro pays for the contact if they hit "accept". But is it considered a contact if the job poster doesn't respon...
by StoriesUpSTL Level 8 Thursday
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Bryan1

Can't read messages for the past week

I can't seem to access my messages on my Ipad for the past week.Attached picture shows what I see every time I try to message a customer...Anyone?
by Bryan1 Level 5 Thursday
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WH71

Monthly stats

Does Thumbtack have stats on how many searches it gets each month for the various categories?  I am specifically targeting Custom Promotional Products under Marketing.  I'd like to know how many peopl...
by WH71 Level 4 Tuesday
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ScottA

Resource of the week: Building a great profile

Hi everyone! This week I wanted to share this video featuring Top Pro Hiromi Usui. In the video Hiromi talks about how she uses customer feedback to build a great profile. Check it out and use this th...
by Thumbtack Employee ScottA Thumbtack Employee Monday
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ME3

MY NAME is wrong

the name of my company is DESIGNER CONCEPTS REMODELINGnot designer concepts home remodeling 
by ME3 Level 1 a week ago
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HansenJC

How is my rank affected by the computer that I use?

I am sitting here in my office and I have logged in to Thumbtack with two different computers. These two computers are accessing the internet at the same time via the same modem and the same ISP. My r...
by HansenJC Level 10 2 weeks ago
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ScottA

Resource of the week: Why lead costs vary

Hey all! This week I wanted to share this article from Thumbtack Help that gives a little background on why lead costs vary. Check it out and use this thread to ask any questions you have. Thanks! 
by Thumbtack Employee ScottA Thumbtack Employee 2 weeks ago
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Bryan1

Being Charged for leads out of my pre selected travel distance

I've been with Thumbtack for years and really like the platform, but I'm being charged for leads "exact match" that are outside my travel distance. Is anyone else experiencing this? 
by Bryan1 Level 5 2 weeks ago
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jillmjacksonESQ

My 10 Google reviews are not updating to the most recent... PLEASE HELP!

Hi there. Since importing my 10 (most recent at the time) Google reviews into Thumbtack when I first started, I have received many more, and as a result the Google reviews displaying in Thumbtack look...
by jillmjacksonESQ Level 5 3 weeks ago
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