How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
JasonB

The New Thumbtack

Hey all, There have been a ton of awesome questions and comments around the changes we've made at Thumbtack, and how the new Thumbtack works for pros. So that we're all on the same page, I wanted to s...
by Community Manager JasonB Community Manager 10-15-2018
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MMM_Memories

Does spending effect position on search results?

So I searched for this on the boards and didn't see a post dedicated solely to answering this question.I cannot see any other reason for my profile not being listed at all on search results. Especiall...
by MMM_Memories Level 7 yesterday
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ScottA

Resource of the week: Marketing to millennials

This week I wanted to share a video of a webinar we recently hosted on marketing to millennials. This particular webinar features tips, insights, and analysis from the owners and operators of Rocky Mo...
by Thumbtack Employee ScottA Thumbtack Employee Monday
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MR

How does a lead get selected to appear in my Jobs Tab?

Can anyone describe how a lead is selected to be in a certain pro's Job Tab? Clearly not every Job request that is ceated in a pro's area and matching their services offerrings is sent to all pros in ...
by MR Level 10 Monday
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StoriesUpSTL

I'd like to see more high end customers

I do video production for businesses and non-profits.  I don't do weddings or small personal projects.  I've been on Thumbtack for about 2.5 years and I've seen a HUGE dip in the amount of leads that ...
by StoriesUpSTL Level 8 Sunday
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MR

Are Third Party Leads OK?

I have a question that I, as well as TT support is confused on.... My question is whether third-party leads are ok and subject to promote auto fees being charged to the pro.An example would be a paren...
by MR Level 10 Friday
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ElderShawn

Project

How do I remove a Project that I took a look at by mistake as a customer?
by ElderShawn Level 4 Wednesday
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RachelL

Being Told I Have Two Accounts

Hello. When I try to click on a job in my account I'm interested in, it says I have two accounts and I need to switch accounts. I've closed everywhere my account can be open, cleared by browser cache,...
by RachelL Level 5 a week ago
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cgema

What does this mean “This customer found and contacted another pro first.”

Does it mean they contacted a pro and are asking for more pros or does thumbtack automatically put these in the jobs tab?Did the customer not like what the pro offered? Is it worth it to respond to th...
by cgema Level 7 a week ago
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Drew

Why does change take so long?

Hi pros, Recently, @MR asked if I “could shed some light on why change takes so long as I know there are lots of pros here who would be interested.” I thought this was a great question so I decided to...
by Community Manager Drew Community Manager a week ago
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Drew

Resource of the week: Targeting preferences

Hey everyone! It’s Monday so that means it’s time for a new Resource of the week!  Today’s resource is a 101 on all things targeting preferences. Many of you will already be familiar with the concept ...
by Community Manager Drew Community Manager a week ago
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