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results: 10
topic id 32826: Raising prices but do not state what the prices are!!!!!
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?

Resource of the week: Budget

Hey everyone! This week I wanted to share this help article that walks you through the process of setting and adjusting your weekly budget. Many of you will already be familiar with the concepts the a...
by Thumbtack Employee ScottA Thumbtack Employee 05-16-2019
1 0

What exactly does "Exact Match" mean?

I'm seeing all of the green flags that said "Promoted" are gone from the conversations in my inbox.   They have been replaced by a light blue flag with the words "Exact Match".  Is it possible to get ...
by StoriesUpSTL Level 8 05-15-2019
1 5

Can I opt out of these new "Be the first" emails I've been receiving?

I've recently been receiving emails and app notifications regarding job posts that I don't care about.  They are telling me to reach out to a customer because none of the pros that they reached out to...
by StoriesUpSTL Level 8 05-15-2019
0 7

Professional License

I am a licensed Esthetician here in Maryland and I think its important that my clients are able to see that on my profile. I'm hoping that other estheticians can contact Thumbtack with me so that hope...
by jhakim24 Level 4 05-13-2019
0 2

Removal of Screening Questions (with DJ example)

Just saw that many screening questions were removed. As I read them, many seem to be critcal questions to be asked to filter to the right pros.I will pick on DJs:The questions removed are:1. Do you pr...
by MR Level 11 05-13-2019
4 36

Calendar glitch?

There seems to be some sort of glitch with the calendar on the customer side.  I've seen this a few times over the past couple of weeks.  A customer wants video work done on a specific date, the job s...
by StoriesUpSTL Level 8 05-09-2019
0 8

Resource of the week: Responding to reviews

Hey everyone! This week I wanted to highlight this course that contains tips and strategies for responding to negative customer reviews.    Check it out and use this thread to share any questions or f...
by Thumbtack Employee ScottA Thumbtack Employee 05-08-2019
2 0

How does Rank Boost for Pros who use Promote actually work when we are never told our rank?

It is like the emperors new clothes. Tell me my rank and I will wear it with pride. There is no Pro out there who knows their rank. Hard to promise vapor-ranking.
by HansenJC Level 10 05-08-2019
1 18

how many pros get to bid on a lead

Not sure if you can read this photo, but there are 30 pro's listed here the the customer has reached out to... How many of you would throw your hat into the ring with 29 other bidders?  When I first c...
by GeorgeH Level 8 05-07-2019
3 4

How many Pros are getting their quotes submitted before the Job is closed to more quotes?

Recently I have tried to quote a job after I have worked a full day and returned home to the computer.I follow the link in my email and it opens TT to a message that says: "X pros have already quoted ...
by HansenJC Level 10 05-01-2019
3 8