How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 26197: Paying twice for the same lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
JasonB

The New Thumbtack

Hey all, There have been a ton of awesome questions and comments around the changes we've made at Thumbtack, and how the new Thumbtack works for pros. So that we're all on the same page, I wanted to s...
by Community Manager JasonB Community Manager 10-15-2018
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Daniel_O

There should be a clearly visible location listed on our public profiles.

It's pretty clear that a lot of customers do not take the time to read the pro's profile*.In the first line of my introduction, I state that I live in Los Angeles, yet I still get leads from out-of-st...
by Daniel_O Level 7 02-01-2019
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StoriesUpSTL

Strange days in Notification Land

It seems as if the "Open Job" notifications went away as of 1/20/19.  We Pros would no longer get emails/app notifications/text messages when a new job popped up and the customer had not reached out t...
by StoriesUpSTL Level 8 02-01-2019
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TerryWirt

Review was deleted due to TOS

I'm new to the scene but, I just had a review deleted by Thumbtack. The review was professional and on topic with a piece of artwork that is in my portfolio. I don't have many review so deleting proba...
by TerryWirt Level 4 02-01-2019
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uu2727

Re: You made Top Pro! Now what?

I just found another problem with the 'new and improved' system.  It apparently doesn't show me where the customer I'm bidding for is located(?)....  This makes a huge difference for me because most o...
by uu2727 Level 5 02-01-2019
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StoriesUpSTL

Top 10 ways to make the new system better

A lot of people, myself included love the old system (before Promote, before Instant Match).  Here are some suggestions on how to make Promote better for all industries:1)  Do a better job of directin...
by StoriesUpSTL Level 8 01-31-2019
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Psa1thingsclean

Top pro Status

I just have a question regarding Top Pro Status "new" guidelines. Per your customer service rep they are saying I need to respond to 75% Of all notifications or I lose my Top Pro status. I don't think...
by Psa1thingsclean Level 5 01-31-2019
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rsmannino

Pass button

I accidentally hit the pass button. How do I bring the request back?
by rsmannino Level 4 01-25-2019
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karen1

Requests for quotes addressed to other Pros are are being sent to my New Job Opportunities

Requests for quotes addressed to other Pros are being sent to my New Job Opportunities.  Why is this happening? Does this mean the Pro that the potential customer contacted originally declined?
by karen1 Level 4 01-23-2019
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bradhillesq

Responding after declining a request

I am an attorney and had a request for a type of legal services that I do not provide. I declined the request several days ago but the customer has now sent a follow-up message with a question. I have...
by bradhillesq Level 4 01-23-2019
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Chef_Mansa

Newbie

Greetings Pro Community:I’m a chef new to the Pro Community & the Houston area. I’m here to get some sort of guidance in the “lay if the land” so to speak. So any helpful information you can give will...
by Chef_Mansa Level 1 01-22-2019
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Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.