How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Scott

Re: Have a question for Marco?

I've recently started marketing again on Thumbtack for the first time since the new setup was put in place. I'm getting familiar now with how it works as I go. I'm wondering: After a customer contacts...
by Scott Level 5 03-18-2019
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JTPelectric

Electrical license is not listed

Hi, I have been using Thumbtack for the second year now. The first year I signed up I was able to add my electrical license credentials. My license renewes every year in December and Thumbtack send a ...
by JTPelectric Level 4 03-18-2019
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StoriesUpSTL

Why can't Thumbtack screen the customers?

This is a serious question.  Why can't Thumbtack screen the customers?Why are posts like getting through?
by StoriesUpSTL Level 8 03-12-2019
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StoriesUpSTL

Thumbtack should charge Pros for job wins.

Thumbtack should charge Pros for job wins.Why?I think the current platform has ZERO incentive for Thumbtack to see the customer hire a Pro.  Pros are Promoted.  Pros that manually bid are contacted.  ...
by StoriesUpSTL Level 8 03-11-2019
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K-9

Can Somebody Please Explain This ????

Can Somebody Explain this when (1) I DON'T have Six Leads - Idon't have one (2) I Can't Even Find ME in Search so how are they? (3) $14 is Less that I am being Charged for One Lead.....Nevermind Six.....
by K-9 Level 7 03-11-2019
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WaxwingStudio

Quality of leads

Over the past few months — since the latest changes in the way leads reach us pros — I haven't been getting very promising leads.I assumed that the good (i.e. interesting and potentially higher-paying...
by WaxwingStudio Level 4 03-07-2019
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TXArchitect

Getting Ratings from non-Thumbtack Clients

Is it possible to get Clients you have worked with that were not found through Thumbtack to provide ratings on your Business Profile?
by TXArchitect Level 5 03-04-2019
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StoriesUpSTL

Text messages don't match website conversations

I know it is a minor thing, but I think just another example of the lack of continuity between the website, app, email, and text notifications.  It bothers me that Thumbtack sends out a text message t...
by StoriesUpSTL Level 8 02-27-2019
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StoriesUpSTL

Thumbtack is too lax on who can claim they are a Pro

I do video production (commercial, non-profit, NOT weddings).  I have profiles in 27 different markets.  I'm noticing that there are people/companies listed as Pros under Video Production that don't d...
by StoriesUpSTL Level 8 02-26-2019
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StoriesUpSTL

Project cancelled vs. customer hired another pro

Why does the iPhone app push a notification telling me that a customer cancelled their project when in fact they have hired another pro?
by StoriesUpSTL Level 8 02-25-2019
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