How Thumbtack works

Here are the basics, step by step.
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For new pros > How Thumbtack works

What does the customer's budget NOT affect the cost of the lead?

I've heard it said before that there are "factors" that determine what the cost of a lead is.  I'm a videographer so I can only speak to what I've seen for my industry. I think the low end budget leads cost WAY too much and there isn't... Read more
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For new pros > How Thumbtack works

Why does change take so long?

Hi pros, Recently, @MR asked if I “could shed some light on why change takes so long as I know there are lots of pros here who would be interested.” I thought this was a great question so I decided to crowdsource an answer for the Comm... Read more
1 Kudos
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For new pros > How Thumbtack works

In the INSIGHTS tab, what is the meaning of YOU GOT __ ADDITIONAL VIEWS? Are they listing views?

At the very bottom of the INSIGHTS tab, there is always a sentence that says YOU GOT ____ (some number) ADDITIONAL VIEWS.Are these LISTING VIEWS - in other words, you showed up in search results?Or are they PROFILE VIEWS - in other wor... Read more
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For new pros > How Thumbtack works

View Competition

Anyone know why the view competition selection after submitting a quote isn’t working?Thanks
1 Kudos
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For new pros > How Thumbtack works

Why is Thumbtack afraid to set minimums for certain industries?

Thumbtack needs to set minimums for certain categories: 1).  I'm sorry, but the general public needs to understand that you can't get something that normally costs $500+ for $50. 2)  If a customer manually enters in a budget less than ... Read more
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For new pros > How Thumbtack works

Is Thumbtack good at its job?

What is Thumbtack's batting average?  Of all the customers that come to the site, what percentage actually hire a pro and then don't leave a negative review of that pro?  This is what I would consider a success for the platform.  How s... Read more
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