How Thumbtack works

Here are the basics, step by step.
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results: 10
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 100: Is quick reply worthy of charge?

The New Thumbtack

Hey all, There have been a ton of awesome questions and comments around the changes we've made at Thumbtack, and how the new Thumbtack works for pros. So that we're all on the same page, I wanted to s...
by Community Manager JasonB Community Manager 10-15-2018
8 65

The suggestion box is full

I read through a lot of these discussions and I see a common response of "Thank you, we'll take your suggestions to the Product Team".I'd like to see some evidence that this is actually happening. How...
by StoriesUpSTL Level 8 a week ago
3 5

Resource of the week: Budget

Hey everyone! This week I wanted to share this help article that walks you through the process of setting and adjusting your weekly budget. Many of you will already be familiar with the concepts the a...
by Thumbtack Employee ScottA Thumbtack Employee a week ago
1 0

What exactly does "Exact Match" mean?

I'm seeing all of the green flags that said "Promoted" are gone from the conversations in my inbox.   They have been replaced by a light blue flag with the words "Exact Match".  Is it possible to get ...
by StoriesUpSTL Level 8 2 weeks ago
1 5

Can I opt out of these new "Be the first" emails I've been receiving?

I've recently been receiving emails and app notifications regarding job posts that I don't care about.  They are telling me to reach out to a customer because none of the pros that they reached out to...
by StoriesUpSTL Level 8 2 weeks ago
0 7

Professional License

I am a licensed Esthetician here in Maryland and I think its important that my clients are able to see that on my profile. I'm hoping that other estheticians can contact Thumbtack with me so that hope...
by jhakim24 Level 4 2 weeks ago
0 2

Removal of Screening Questions (with DJ example)

Just saw that many screening questions were removed. As I read them, many seem to be critcal questions to be asked to filter to the right pros.I will pick on DJs:The questions removed are:1. Do you pr...
by MR Level 10 2 weeks ago
4 36

Calendar glitch?

There seems to be some sort of glitch with the calendar on the customer side.  I've seen this a few times over the past couple of weeks.  A customer wants video work done on a specific date, the job s...
by StoriesUpSTL Level 8 2 weeks ago
0 8

Resource of the week: Responding to reviews

Hey everyone! This week I wanted to highlight this course that contains tips and strategies for responding to negative customer reviews.    Check it out and use this thread to share any questions or f...
by Thumbtack Employee ScottA Thumbtack Employee 3 weeks ago
2 0

How is the ranking calculated?

Ranking? I see several other competitors ahead of me in ranking and just wanted to know how it works? I viewed thier profiles and most arent even complete with zero pictures and less reviews. What giv...
by tmholbert Level 5 3 weeks ago
2 18

How does Rank Boost for Pros who use Promote actually work when we are never told our rank?

It is like the emperors new clothes. Tell me my rank and I will wear it with pride. There is no Pro out there who knows their rank. Hard to promise vapor-ranking.
by HansenJC Level 9 3 weeks ago
1 18


Epsum factorial non deposit quid pro quo hic escorol.