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results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
ScottA

Resource of the week: customer phone numbers

Hi everyone! We get a lot of questions about why we don't require customer phone numbers, so this week I thought I'd share this video that explains our point of view on the issue. Check it out and use...
by Thumbtack Employee ScottA Thumbtack Employee 3 weeks ago
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Rosy

check background

Hello I’m need help check background
by Rosy Level 1 3 weeks ago
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StoriesUpSTL

What is Thumbtack doing to protect the Pros???

I just had two people, (might have been the same person) post in two different markets that I have profiles in (Charlotte and Chicago).  Both posts were from a person named Michael (different last nam...
by StoriesUpSTL Level 8 3 weeks ago
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MykeyT

Import Reviews?

I have a couple "profiles" for Geographical purposes. I DJ and tour the pacific northwest. Therefore I have profiles in Seattle, Portland, and Alaska locations.With that said, I have reviews scattered...
by MykeyT Level 4 3 weeks ago
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DJStevie

Hide My Business feature

Is there a way to hide my business for particular days, or do I have to use this feature for a stretch of days? Reason that I'm asking is that I receive numerous leads for dates and times that I have ...
by DJStevie Level 12 3 weeks ago
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ScottA

Resource of the week: Why do pros get charged even if they don't get hired?

Hey everyone, This week I wanted to share another video featuring Prachi and Tim. This one is meant to answer another frequently asked question: Why do pros get charged even if they don't get hired?  ...
by Thumbtack Employee ScottA Thumbtack Employee 3 weeks ago
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hdc2664

Repeat Reviews

Does anybody know how to get repeat reviews deleted? I just linked my Google business page to my Thumbtack page for reviews and now I have 4 repeat reviews from the same client with the same exact wor...
by hdc2664 Level 4 a month ago
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johnniemaeross6

I am a Commercial/Residential Cleaner/organizer

I need more information on how to get started. Having problems with distance, state and job preferences, getting wrong leads and some of my profile information is wrong.
by johnniemaeross6 Level 1 a month ago
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themotivezone

Deactivate Thumbtack

Can someone answer a few questions for me?#1: While trying to create a pro account, I accidentally created a customer account using one of my business email addresses. I deactivated the customer accou...
by themotivezone Level 1 10-11-2019
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StoriesUpSTL

When is a lead considered not a viable contact?

If a customer reaches out to a pro and the job doesn't match that pro's preferences,  the pro pays for the contact if they hit "accept". But is it considered a contact if the job poster doesn't respon...
by StoriesUpSTL Level 8 10-10-2019
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